What is self-exclusion and how do I apply?

Self-exclusion is a voluntary process where you can request to close your ge44 account for a specific period of time. To apply, contact us via live chat or email at support@ge44.cam. Your account will be locked as soon as the request is received. Options are available for 6 months, 1 year, or permanent exclusion.

ge44 — Safe Gaming

ge44 Responsible Gaming — Play Safe, Play Happy

ge44 believes gaming should be a healthy form of entertainment. Our tools and guidelines will help you set limits and play with awareness.

For ages 21+ only

Our Commitment

Why is Responsible Gaming Important?

Playing on the ge44 platform should be an enjoyable, controlled, and entertaining experience. We firmly believe that responsible gaming is not just a policy — it is our commitment to every member. If online betting and casino gaming goes out of control, it can have a negative impact on personal, family, and financial life.

On this page you will learn how ge44 helps you play responsibly — from setting deposit limits to self-exclusion. Your safety and wellbeing are our first priority.

Important Notice: ge44 is for persons aged 21 or older only. Account creation or gaming by minors is strictly prohibited. If you feel gaming is getting out of your control, contact our support team immediately.

Safety Tools

Our Tools for Your Safety

ge44 offers a range of effective tools for responsible gaming. Use these to keep your gaming experience safe.

Set Deposit Limits

You can set a maximum deposit limit on a daily, weekly, or monthly basis. This helps you stay within your own budget and avoid the risk of overspending.

Budget Control

Time-Out and Breaks

Whenever you feel you need a break, you can take a time-out for anywhere from 24 hours to 30 days. During this period, no games can be played or bets placed from your account.

Break Option

Self-Exclusion

If you feel you need a long-term break from gaming, use the self-exclusion option. You can choose anything from 6 months to a permanent break.

Permanent Protection

Gaming History Review

You have full access to a complete history of all your bets, wins, losses, and transactions. Review this information regularly to understand your gaming patterns.

Transparency

24/7 Support

Our Bengali-speaking support team is always ready to help with any gaming concerns or issues. Contact us anytime via live chat — we are always here to help.

Round-the-Clock Support

Minor Protection

ge44 strictly follows a 21+ age verification process. Use parental control software on your device to protect children and teenagers in your household from access.

Age Protection

Stay Alert

Recognise the Signs of Problematic Gaming

When gaming moves beyond entertainment and becomes a compulsion, certain signs may appear. Stay aware of these signs and seek help if needed.

If you or someone you know shows these signs, contact ge44 support immediately. Asking for help is not a sign of weakness — it is an act of courage.

Spending beyond your budget and feeling regret afterwards
Repeatedly placing bets to try to recover lost money
Neglecting family, work, or studies because of gaming
Hiding or concealing gaming expenses from family
Using gaming to cope with stress, loneliness, or depression
Wanting to stop playing but being unable to control yourself
Taking loans or borrowing from others to fund gaming
Feeling restless, irritable, or anxious when not gaming

Safe Gaming Policy

ge44's Responsible Gaming Policy

Age Verification Process

To open an account on ge44, you must be 21 years of age or older. Age is verified at registration using a valid National ID or passport. If an underage person's account is identified, it is closed immediately and the associated balance is returned.

Deposit and Withdrawal Limits

The minimum deposit on ge44 is ৳500 and the minimum withdrawal is ৳800. You can set your own daily or monthly deposit limit from Account Settings. Once a limit is set, it takes effect immediately, and a 24-hour waiting period applies to any increase.

Self-Exclusion Process

To activate self-exclusion, contact our support team via live chat or email. The account will be locked as soon as the request is received. No promotional emails will be sent during this period, and the account cannot be reactivated until the period has ended.

Reality Check Notifications

During long gaming sessions, ge44 will automatically remind you to take stock. You can set the reminder interval to every 30 minutes, 1 hour, or 2 hours from Settings. The notification will show your total time in that session and any change in your balance.

Good Advice

Tips for Playing Responsibly

Follow these tips for a happy and safe gaming experience on ge44:

Set a budget: Before each session, decide on a fixed budget for yourself — only spend an amount whose loss would not affect your daily life.
Set a time limit: Allocate a set amount of time for gaming. Always give priority to family, work, and social life.
Keep emotions in check: Never game when you are frustrated, under stress, or under the influence of substances. Play with a clear head.
Do not chase losses: Accept the loss and end the session. Trying to recover lost money is more likely to result in losing even more.
Take regular breaks: At least once every hour, get up, walk around, drink some water, and clear your head.
Do not treat gaming as income: Online gaming is for entertainment — it is not a guaranteed source of income. Every game carries risk.
Review your gaming history: Log in to your account regularly and review your gaming patterns.
Be open with family: Be honest with your loved ones. Secrecy is often a sign of a problem.

Get Help

Contact Us If You Need Help

If you or someone you know is having problems because of gaming, please do not keep it hidden. ge44's support team is always here for you.

Our Bengali-speaking support agents are available 24 hours a day, 7 days a week on live chat. You can also reach us by email — [email protected]

24/7 Live Chat — Instant support in Bengali
Email: [email protected]
Contact support for self-exclusion

Self-Assessment Questionnaire

Ask yourself the following questions — answer honestly:

Have I ever placed bets beyond what I can afford?
Have I placed more bets to try to recover money I lost?
Have I argued with family or friends over gaming?
Have I thought about stopping gaming but been unable to?
Have I neglected work or family responsibilities because of gaming?

If the answer to any of these questions is "yes", please talk to our support team.

Play responsibly, enjoy the fun

Make your gaming experience at ge44 safe and enjoyable. Join responsibly in our extensive games lobby, cricket betting, and casino sections.

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Frequently Asked Questions

Responsible Gaming FAQ

Find answers to the most frequently asked questions about responsible play.

After logging in to your ge44 account, go to the Account Settings section. There you will find the option to set deposit limits under "Responsible Gaming". Daily, weekly, or monthly limits can each be set separately. Reducing a limit takes effect immediately, but increasing a limit requires a 24-hour waiting period.

Self-exclusion is a voluntary process where you can request to close your ge44 account for a specific period of time. To apply, contact us via live chat or email at [email protected]. Your account will be locked as soon as the request is received. Options are available for 6 months, 1 year, or permanent exclusion.

ge44 verifies age at registration using a valid National ID (NID), birth certificate, or passport. Only persons aged 21 or older may open an account. If any underage person creates an account using a false identity, it will be closed immediately.

A time-out is a short-term break — typically from 24 hours up to 30 days — during which you temporarily step away from gaming. The account unlocks automatically once the period ends. Self-exclusion is long-term — for 6 months or more — and the account cannot be reactivated before the period expires. Self-exclusion is more effective when signs of problematic gaming appear.

ge44's 24/7 live chat support team is always here for you. You can also reach us at [email protected]. Our Bengali-speaking support agents will help you talk through gaming problems with complete confidentiality. They can also assist with self-exclusion or setting deposit limits.

Use parental control software on your device. Never share your ge44 account password with children and make sure your device is locked. Always log out after using the ge44 app or website. If you suspect that an underage person has used your account, notify us immediately at [email protected].